Remote assistance
Suitable for some Windows, software, email, configuration and user-environment problems when the computer can still get online.

Small-business technology specialists
Use the support method that fits the fault: remote help for suitable software problems, onsite help for location-dependent issues, and workshop diagnosis for hardware repairs.
Suitable for some Windows, software, email, configuration and user-environment problems when the computer can still get online.
Useful for networking, multiple devices, printers, setup work and problems that depend on the physical office environment.
Best for hardware diagnosis, component replacement, storage work, cooling service and repairs that need tools or extended testing.
Can reduce disruption where transporting office equipment is inconvenient.
Tell us what stopped working, who is affected and what needs to be restored first.